Privacy Policy
Last Updated: 20/02/2025
Our website address is: https://www.mdreamproperty.co.uk
M Dream Property Ltd. (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
M Dream Property Ltd. was established in the local area in 2002 and specialises in residential lettings. Company Registration Number: 08592503.
We are members of the Property Redress Scheme, Membership Number: PRS006053.
By accessing or using our website, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website.
1. Information We Collect
We may collect the following types of personal information when you visit our website or interact with us:
- Personal Identification Information: Name, email address, phone number, postal address, and other similar details.
- Property Preferences: Information about your preferences for rental properties, such as location, size, price range, etc.
- Payment Information: If you make payments via the website, we may collect credit card or bank details (processed securely through third-party payment providers).
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and the dates and times of your visits.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience and analyse website traffic.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide our letting agency services (e.g., property listings, rental applications, tenancy agreements).
- To communicate with you about properties, availability, viewings, and other services.
- To process transactions and payments securely.
- To send marketing communications, if you have opted in to receive them.
- To improve our website, services, and user experience.
- To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information with the following parties for specific purposes:
- Service Providers: We may share your information with third-party companies that provide services to us, such as payment processors, property management platforms, and customer support services.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can request access to the personal information we hold about you and request corrections or updates if needed.
- Opt-out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt out by contacting us directly.
- Delete Your Information: In certain circumstances, you may request that we delete your personal information, subject to applicable laws and regulations.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies
Our website may use cookies and similar technologies to improve user experience, track website usage, and personalize content. Cookies are small files stored on your device that help us recognize you when you return to our site.
You can control cookie preferences through your browser settings. However, disabling certain cookies may impact the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post the updated policy on our website, and the “Effective Date” will be revised accordingly. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
M Dream Property Ltd.
29 Finchley Lane, London NW4 1BX
office@mdreamproperty.co.uk
0208 201 6899
